Terry Cole

For the past 10 years, I’ve worked for several contact centers, delivering exemplary customer service skills from US clients as well as parts of Australia. Aside from working for contact centers, I’ve also been a part of one of the most prestigious newspaper company as a Data/Web Encoder and Research Assistant. While I am continuously learning and honing my skills in eCommerce platforms (i.e BigCommerce, Shopify & eBay), I am seeking to work for jobs that entail Customer Service combined with Sales, Order Entry & Fulfillment, and other Internet Research & Data Entry tasks. I also believe that success comes through hard work and patience. I may not know everything about being the best CSR but with passion and determination to help plus exhausting the resources available, anyone can be successful. One’s patience in learning new skills and using it not only for your growth but also to your clients business results in accomplishing your purpose and goals